RESTLESS MIND TECHNOLOGIES, LLC//KANSAS CITY MO//STATUS OPERATIONAL//GRIDPULSE LIVE//TICKETZERO IN DEV//REAL-TIME & NATIVE SOFTWARE//EST. 2018//   RESTLESS MIND TECHNOLOGIES, LLC//KANSAS CITY MO//STATUS OPERATIONAL//GRIDPULSE LIVE//TICKETZERO IN DEV//REAL-TIME & NATIVE SOFTWARE//EST. 2018//   
Restless Mind Technologies
Writing

Field notes

Notes from production — reliability, realtime systems, and the failures nobody thinks to instrument until they've already been paid for.

  1. 01 August 4, 2026

    Fire in the Lobby. Anyone Copy?

    Most monitoring protects developers' sleep, not users' work.

    Alerting stacks get pointed at the failures engineers already fear. The failures that cost the most happen where nobody instrumented. In the user's workflow.

    • Observability
    • Monitoring
    • Product Engineering
    • Reliability